"I've got a question - my Amex bill is showing a charge for $13.00 each month - I thought your service is free!"
"It is. We do not charge our members anything for the service. Does the bill show (COMPANY NAME) as the company charging you?"
"No, it shows Lycos."
"I'd be glad to see if I can find a customer service number for Lycos."
*Kevin plays on the web for a moment*
"The only number service number I can find for Lycos is related to Matchmaker.com. Give me just a mo-"
"I WANT THAT NUMBER."
"But it's for Matchmaker, not Ly-"
"Just give me that fucking number."
"It is. We do not charge our members anything for the service. Does the bill show (COMPANY NAME) as the company charging you?"
"No, it shows Lycos."
"I'd be glad to see if I can find a customer service number for Lycos."
*Kevin plays on the web for a moment*
"The only number service number I can find for Lycos is related to Matchmaker.com. Give me just a mo-"
"I WANT THAT NUMBER."
"But it's for Matchmaker, not Ly-"
"Just give me that fucking number."



