Thursday, April 25, 2002


From: Kristi Stevens via Citi Inquiries
To: XXX@XXX.com
Date: 4/24/2002 7:06:35 PM
Subject: We'll be meeting once again.


Feel free to arrive around 9:15 to get your children settled before we begin. Most of last year's group will be returning and we have several new members to welcome. We'll continue with the book we started in the Spring.



Twomey writes "BillyBullet Down For 30 Min..." on the inkboard.
Loud Bruce comes by stumbling and screaming "HEY BILLY BULLET IS DOWN!"
Gladys walks up and whispers "Don't print" in my ear.

I think the printer's down.


"I've got a question - my Amex bill is showing a charge for $13.00 each month - I thought your service is free!"
"It is. We do not charge our members anything for the service. Does the bill show (COMPANY NAME) as the company charging you?"
"No, it shows Lycos."
"I'd be glad to see if I can find a customer service number for Lycos."
*Kevin plays on the web for a moment*
"The only number service number I can find for Lycos is related to Matchmaker.com. Give me just a mo-"
"I WANT THAT NUMBER."
"But it's for Matchmaker, not Ly-"
"Just give me that fucking number."

Friday, April 12, 2002


Why's he still here?
Pro life ranter.
The customer is not your friend.
E-mail overtime.
Great American Customer Service movie.
Licking Strange Frogs.
20 minutes between calls from the same customer.
They packed his stuff and escorted him from the building.
Ahmad bit the dust. Surprising.
Barely literate.
To share or not to share.
"I'm a bachelor."
Are you who you say you are?
My dad was killed by a minidisc.

Thursday, April 11, 2002


This was the second day in a row that I showed up without being scheduled.

Please, stifle your laughter until I log off.

Monday, April 01, 2002



Ryan is no longer a part of the staff. Apparently, he managed to get caught doing fuck-all.

[BEGIN CUSTOMER EMAIL]
No school Monday, 21,2002.

PHONICS:
This week your children had a substitute. They worked on:
-Alphabet sequence
-Alphabet Bingo
-The book Gus
-Three letter words

Math:
-Journal number writing
-Covering desigsn with pattern blocks
-Number Bingo

FYI:
Please, if your child still does not have a spiral journal, please bring one in.
Please always remember to bring in a designated snack for snacktime.


GOD BLESS!!! I LOVE YOU!!!

Sincerely,

Mrs.
[END CUSTOMER EMAIL]